Upgraded Benefits

1.1 Subject to these Terms and Conditions, Vita Student residents who meet the eligibility criteria set out at clause 2 below (“Eligible Residents”) will have access to the upgraded benefits made available by Vita Student Management Ltd (“Vita Student”) which are detailed here.

1.2 By accessing the Upgraded Benefits, you are agreeing to be bound by these Terms and Conditions.

2.1 To be eligible to participate in the Upgraded Benefits, you must:

2.1.1 have a current and existing accommodation agreement for accommodation at a Vita Student Building for either a “Deluxe” or “Ultimate” room for the academic year 2025/2026; and

2.1.2 not be in breach of any term of your accommodation agreement or any of the Vita Student House Rules.

2.2 Certain Upgraded Benefits (for example, the free airport pick-up service and luxury rooms packs) are not available in the following sites:

• Vita Pedralbes, Barcelona; and
• Vita Poblenou, Barcelona.

For confirmation of what Upgraded Benefits are available for the room you have booked, you should refer to the relevant page for the room type you are booking in the Vita Student building you have chosen to stay at. If an Upgraded Benefit is not listed within the services and features information for the room, such Upgraded Benefit is not included / available to you.

2.3 Provision of the Upgraded Benefits by Vita Student is subject always to availability. There are no alternatives for the Upgraded Benefits and the Upgraded Benefits are not negotiable, transferable or exchangeable.

2.4 Vita Student reserves the right, at its sole discretion to withdraw, change or replace any Upgraded Benefit, or to amend these Terms and Conditions, without notice for whatever reason.

2.5 In the event that you are found to be in breach of these Terms and Conditions, your accommodation agreement or the Vita Student House rules, Vita Student reserves the right to suspend, withdraw or revoke your use of the Upgraded Benefits.

3.1 Free Airport Pick-up Service

3.1.1 The following specific terms and conditions apply to the use of the free airport pick-up service:

(a) Use of the service may be subject to other terms and conditions which are relevant to the provision of the service. For example, the terms and conditions of the relevant pick-up service provider.
(b) Only 1 (one) transfer from your arrival airport to your Vita Student accommodation is included for the term of your accommodation agreement.
(c) The transfer is subject to a maximum cost value of £250. Should your journey cost more than £250, you would be required to meet the additional costs over and above the £250 maximum which would be chargeable at per mile in accordance with the relevant service provider’s charges.
(d) The service is not exclusive, and you may be sharing transportation with other Eligible Residents who have booked similar journeys.

3.2 Luxury Room Pack

3.2.1 The following specific terms and conditions apply to the luxury room pack (“Room Pack”) Upgraded Benefit:

(a) The Room Pack is subject to availability. Items contained within the Room Pack may change and may not be the same as those advertised on the Vita Student website.
(b) Vita Student will endeavour to arrange for the luxury room pack to be placed in you room ready for your arrival. However, this is not guaranteed, and Vita Student is not responsible for any delays to delivery of the Room Pack.
(c) Items within the Rooms Pack are as provided to you. No alternatives are available. Items cannot be swapped or returned. Items must be removed from your apartment at the end of the term of your accommodation agreement together with your other belongings.

3.3 Laundry – Free Wash & Dry Cycle

3.3.1 The following specific terms and conditions apply to the laundry Upgraded Benefit:

(a) As an Eligible Resident, you are entitled to one (1) free wash and dry cycle per week (“Free Wash & Dry”), which will be automatically credited to your account on the Airwallet App each week.
(b) If you do not use the Free Wash & Dry in any particular week, the credit for the Free Wash & Dry will not be carried over into a following week and you will lose your entitlement to this credit.
(c) The Free Wash & Dry is subject to the availability of the laundry machines.

3.4 Free printing

3.4.1 The following specific terms and conditions apply to printing Upgraded Benefit:

(a) As an Eligible Resident, you will automatically receive a £10 printing credit per month, which will be loaded onto the Print It App (“Printing Credit”).
(b) If you do not use the full amount of the Printing Credit in a particular month, the Printing Credit, or any remaining balance of the Printing Credit, will not be carried over into a following month and you will lose your entitlement to this Printing Credit.
(c) The Printing Credit is subject to the availability of the printing machines.

4.1 Vita Student will not be responsible for and does not accept any liability for any loss or damage occurring in respect of or in connection with the use or receipt of any Upgraded Benefits, except to the extent that such liability cannot be excluded as a matter of law.

4.2 These Terms and Conditions are governed by, and will be construed in accordance with, English law.