Legal Notice

Vita Ventures Limited (company number: 08250818) (“Vita Student”), a company incorporated in England with registered office at Horseshoe Farm, Elkington Way, Alderley Edge, England, SK9 7GU Email: hello@vitastudent.com

When you use Vita Student’s website (www.vitastudent.com) (“Vita Student Website” or “our Website”), or any sub-domain of the Vita Student Website listed below, you agree to the present terms and conditions of use (“Terms and Conditions”). Vita Student reserves the right to change these Terms and Conditions as well as the content of the Vita Student Website or any sub-domain at any time without notice. You must therefore read these Terms and Conditions carefully each time you intend to use Vita Student Website, since Vita Student Website and these Terms and Conditions may change. If you do not agree to these Terms and Conditions, we kindly request you to refrain from using our Website or any of its sub-domains.

Vita Student Website sub domains: booking.vitastudent.com / login.vitastudent.com / auth.vitastudent.com / account.vitastudent.com / my.vitastudent.com

When you use a sub-domain of the Vita Student Website, reference to the Vita Student Website within these Terms and Conditions of use will also be construed as reference to the relevant sub-domain.

Copyright

All content on the Vita Student Website, including without limitation, logos, text, images, graphics, sound recordings and video works, is protected by copyright and/or design right owned by Vita Student Management Ltd or by its Group Companies or affiliates unless identified as belonging to third parties. No licence is granted to copy, reproduce, use or otherwise deal in Vita Student Website content, including any copyright or design right work of Vita Student, except for such content as is strictly necessary for the use of Vita Student Website. The Vita Student Website may not be linked to or reproduced on third party websites without the prior written consent of Vita Student.

Trademarks

The Vita Student name and logo are trademarks of Vita Student and may not be used without our prior written consent. All other names and logos on the Vita Student Website may be registered by third parties and may not be used without their prior written consent. No licence is granted to use the Vita Student name or logo.

Content of the Vita Student Website and liability

We at Vita Student undertake to maintain our Website in the most up-to-date version at all times and to provide you with a high-quality, comprehensive overview of our activities and offers. Despite this, Vita Student does not guarantee in any way the topicality, accuracy, completeness or quality of the information provided. Vita Student and its authors are not liable for any claims for direct, indirect or consequential damages of a tangible or intangible nature arising from the use or non-use of the information provided.

All data and offers on the Vita Student Website are without obligation and non-binding. They serve merely informational purposes and do not represent any sort of decision-making criteria for any questions requiring consultation. However, our staff members are happy to provide you with competent service and comprehensive information about our property and services in a personal consultation.

Uploading content to our Website

Whenever you make use of a feature that allows you to upload content to our Website, or to make contact with other users of our Website, any contribution must not be or promote any view or action which is unlawful, corrupt, malicious obscene, offensive, hateful or inflammatory.

You must not upload any material that could incite a terrorist offence, solicit any person to participate in terrorist activities, provide instruction on any method or technique for committing a terrorist offence or threaten to commit a terrorist offence.

Any content you upload to our Website will be considered non-confidential and non-proprietary. You retain all of your ownership rights in your content, but when you upload or post content to our Website you grant us a limited licence to use, store and copy that content and to distribute and make it available to third parties.

We also have the right to disclose your identity to any third party who is claiming that any content posted or uploaded by you to our Website constitutes a violation of their intellectual property rights or of their right to privacy. We have the right to remove any posting you make on our Website if, in our opinion, your post does not comply with our content standards.

We are not responsible for viruses and you must not introduce them

We do not guarantee that our Website will be secure or free from bugs or viruses.

You are responsible for configuring your information technology, computer programmes and platform to access our Website. You should use your own virus protection software.

You must not misuse our Website by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful. You must not attempt to gain unauthorised access to our Website, the server on which our Website is stored or any server, computer or database connected to our Website.

References and links to other websites

Clicking on direct or indirect links of the Vita Student Website to other Internet sites which were not created by Vita Student may result in your leaving the Vita Student Website. We have not reviewed the content of these linked websites with regard to their legality, and thus Vita Student assumes no liability whatsoever for the content or products of these websites.

Linking to our Website

You may link to our Website, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it. You must not:
• establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists; and
• you must not establish a link to our Website in any website that is not owned by you.

You must remove any link to our Website upon our request. We reserve to withdraw linking permission without notice.

Emails

We wish to warn you of the lack of security of electronic mail and thus advise you not to send us confidential information by e-mail unless you use an encryption program. Otherwise you may wish to use regular mail or a recognised courier service.

If you send us information by e-mail, we will regard this as your consent to our communicating with you about the matter in question by e-mail. In this case you and Vita Student are legally liable for any declarations made by e-mail, insofar as no special form requirements exist based on a contractual agreement or compulsory legal provisions. Should an e-mail which was demonstrably sent by Vita Student not reach its intended recipient by accident, Vita Student assumes no liability whatsoever for any disadvantageous legal consequences which arise as a result. Further information on the processing of your e-mail may be found in our Privacy Notice.

Accuracy of plans, imagery and market information

Vita Student gives notice that the floor plans, specifications and images provided on our Website are produced in good faith and set out as a general guide only which does not constitute any part of an offer or contract. The floor plans are believed to be correct at the time of publication.

Vita Student endeavours to ensure that any market information we provide is accurate and well-researched at all times, however we cannot ultimately warrant the accuracy of that information and cannot be held liable for any reliance you may make of or put on it unless agreed with us in writing.

The specifications, plans and images included on the Vita Student Website are indicative only, may not be to scale and are subject to change.

Governing law

These Terms and Conditions, their subject matter and their formation, are governed by English law. You and we both agree that the courts of England and Wales will have exclusive jurisdiction except that if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland, and if you are resident of Scotland, you may also bring proceedings in Scotland.

Information Policy

Information we collect from our customers and users of our Website may be used in the following ways.

Registration details:

Personal information provided as part of the registration process for any publication, product or service is used to manage your booking or subscription and to enable us to provide a better service.

Contact details:

We will use contact details provided by you as part of any registration process (i.e. your name, telephone and your e-mail and postal addresses) to provide any product or services requested by you and also to tell you about important changes to relevant subscription services and their functionality.

CALLS TO OUR UK OFFICE WILL BE RECORDED.

Payment details:

Contact details other than e-mail addresses will be used by us and by our associated companies to provide you with information about other services and products which may interest you and may also be disclosed to third party businesses and advertisers for the same purpose. If you do not wish to be contacted for this purpose, you may register your preferences by clicking here. We will not use or disclose your e-mail address for marketing purposes other than for services and products similar to those already contracted by you, unless you have agreed that we may use or disclose it in this way. You may at any time opt-out of receiving further e-mails by registering your preference here.

Voluntary Information:

We may ask for further information about you as part of online surveys or if you enter any competition or other promotional feature. This information will be used to enable us to improve the relevant publication, product or service and may also be disclosed to other companies as specified in the relevant promotion.

Statistical information:

Aggregate statistical information provided by us to our advertisers or others regarding sales or Website usage will not include personal identifying information.

Security:

Your personal data will be held on a secure server. Our Website is equipped with the latest security devices/firewalls.

See our full Privacy Notice for further details.

Cookies

A cookie is a text-only string of information that a website transfers to the cookie folder of the browser on your computer’s hard disk so that the website can remember who you are. We use them to maintain your login (so that you stay logged-in until you wish to log out), and to remember your preferences for things like forms and searches.

No personal or identifying information is held in these cookies. As soon as you leave our Website or close your browser, they are automatically deleted from your computer.

You have the ability to accept or decline cookies by modifying the settings in your browser. However, you may not be able to use all the interactive features of our site if cookies are disabled. If you require help with your cookie settings then please contact us.

For more information about cookies, please visit www.allaboutcookies.org.

View our App Cookie Policy

Introduction from the Company Director, on behalf of the Vita Group Board

The Modern Slavery Act 2015 (“the Act”) requires commercial organisations of a certain size, operating in the UK and supplying goods and services from or to the UK, to publish a slavery and human trafficking statement each financial year, setting out the steps which they have taken to ensure that there is no slavery or human trafficking in their business or supply chains.

Vita Group and all its UK subsidiaries (the ‘Group’) are committed to combatting slavery and human trafficking in all its forms in our own business and in our supply chain. Vita Group adopt a zero-tolerance approach to any criminal offence. This statement is made pursuant to section 54(6) of the Act and constitutes our slavery and human trafficking statement for the financial year 2024. This statement relates to all companies within the Vita Group Holdings Limited group of companies.

Organisational Structure

We are a developer, operator and promoter of market-leading residential property brands headquartered in the UK but operating through branch offices globally. The ultimate parent company is Vita Group Holdings Limited. The Group has over 500 employees.

Our Business

Our business is organised primarily into the following six operating brands, across a range of business units from design and development, marketing and letting, building operations, and finance and accounts:

• Vita Student and House of Social provide purpose-built student accommodation.
• Vita Living is a brand which operates in the build-to-rent sector; and
• Union operates co-living residential communities.

Given the nature of our business, we consider that there is a low risk of modern slavery and human trafficking having a connection with our operating brands. However, we have taken the steps detailed below to ensure compliance of the Act.

Our supply chains.

Our supply chains include design and engineering consultants, construction contractors, suppliers of furniture, fixtures and equipment, building maintenance/service contractors, professional service providers (such as lawyers and accountants), IT software and service providers, marketing and design agencies and recruitment agencies.

Our Policies on Slavery and Human Trafficking

We are committed to ensuring that there is no modern slavery or human trafficking in our supply chains or in any part of our business. In light of the obligation to report on measures to ensure that all parts of our business and supply chain are slavery free we have put in place a designated Modern Slavery and Human Trafficking Policy.

Our Modern Slavery Policy demonstrates our commitment to acting ethically and with integrity in all our business relationships and to implementing and enforcing effective systems and controls to ensure slavery and human trafficking is not taking place anywhere in our supply chains.

This can be found at VG-Modern Slavery Policy

Due diligence processes for slavery and human trafficking internal employees

Employees are required to familiarise themselves with all policies and procedures to assist in the identification and prevention of such criminal acts.

External supply chain

We fully expect that our direct supply chain members meet both legal and ethical standards in their daily operations, while ensuring that compliance is managed appropriately across their own supply chain partners.

We have recently upgraded our supplier onboarding through our Supplier Take-On Process and have hired additional staff to assist with supply chain engagement and monitoring.

We have mechanisms in place to protect whistle-blowers.

Furthermore, we are working to have increased awareness around the following:

• Identify and assess potential risk areas in our supply chains.
• Mitigate the risk of slavery and human trafficking occurring in our supply chains.
• Monitor potential risk areas in our supply chains.
• Protect whistle-blowers.

Supplier adherence to our values

We have zero tolerance to slavery and human trafficking. To ensure all those in our supply chain and contractors comply with our values we intend to review our agreements and dealings with suppliers and contractors to ensure compliance with anti-slavery measures.

Training

To ensure a high level of understanding of the risks of modern slavery and human trafficking in our supply chains and our business, we provide guidance and training to our staff in Modern Slavery at enrolment, and also require them to undertake refresher training annually.

We will also encourage our business partners to provide training to their staff and suppliers.

Our effectiveness in combating slavery and human trafficking

To make sure that we monitor our compliance with policy, we will use a number of key measures across our group of companies, including specifically Completion of all statutory requirements to ensure right to work within the UK.

This statement is made pursuant to section 54(1) of the Modern Slavery Act 2015 and constitutes our Group’s slavery and human trafficking statement for the financial year ending December 2024.

Read our 2022/23 Vita Student Gender Pay Gap Report.